We are located in Cancun, Mexico, Quintana Roo. We offer our services in the Cancun hotel zone.

We offer our services in the Cancun hotel zone at one of our many venue locations including the beach, lagoon, rooftop and yachts.

Our cenote location is about 50 minutes from the Cancun hotel zone.

We are a professional planning service company with many years of experience.  Our priority is good communication, building trust with our clients, customer service, and planning & executing an amazing event for you.  The owner is born and raised in California and has been living in Cancun for 22 years. 

We offer the beach, lagoon, rooftop, yachts, and a cenote location only 50 minutes from the Cancun hotel zone.

There are a handful of hotels that will allow us to set up at their location.  Most hotels do not allow outside vendors.  Let us know your hotel name and we will confirm it for you.

Our favorite time for a proposal is at sunset hour or early in the morning

Your event will be the only one at our location.  Some locations are neighbors to other hotels that could possibly have an event at the same time.  We work with the other hotel so the times don’t clash and you get your special moment.

We do not provide transportation.  The best option is to take an Uber, taxi, bus, or hire private transportation.

You can build your package on www.cancunproposalplanning.com or WhatsApp us for a PDF of our packages and newly released setups.

Always start by choosing a location then adding a focal decoration and selecting which extra services you wish to add.

You will need to submit your final package selection so we can prepare a quote and send you booking instructions.  Your date is only guaranteed with a retainer fee.

Payments can be made via Paypal, Zelle, Venmo, Wise, and Western Union

We will confirm all the services with a detailed confirmation letter explaining how the day will flow.  It’s important to reach out to us upon your arrival in Mexico to re-confirm all the details and for final payment.  Non-communication can result in the cancellation of your event.  Make sure we have your phone number and email so we can keep in communication.

We use the retainer fee to reserve venues, rentals, and vendors.  This payment is usually split among several people and/or companies and reserves their service exclusively for you.

The balance is due 1-2 days before the event date.  Non-payment of the balance without prior arrangements will automatically result in the cancelation of your event.

We understand unexpected emergencies can happen.  There is no problem with rescheduling however the following fees apply when rescheduling your event. 

Up to 72 hours   NO FEE

Up to 48 hours   $100usd rescheduling fee

Up to 24 hours   $250usd rescheduling fee

Up to 12 hours   We reserve the right to cancel your event completely at which point, our cancellation policy will apply for payments received.

In case of a cancellation, your retainer fee is forfeited and is non-refundable.  If payment has been made in full, the following refund policies apply:

Up to 72 hours   Retainer fee is non-refundable, any extra payments made will be refunded

Up to 48 hours   Retainer fee is non-refundable, a 10% cancellation fee applies, and 90% of any extra payments made will be refunded

Up to 24 hours   Retainer fee is non-refundable, a 25% cancellation fee applies, and 75% of any extra payments made will be refunded

Up to 12 hours   Retainer fee is non-refundable, a 50% cancellation fee applies, and 50% of any extra payments made will be refunded

The weather in Cancun is very sporadic and can change very quickly from day to day and even hour to hour.

We will monitor the weather the day before and the day of. If there is rain in the forecast, we will wait until around noon to see how the day looks and make a decision. The first option would be to reschedule for a different day or we will figure out an alternate plan or another package. It’s important to be open to changing your venue or package. We are committed to doing something for you so you have your special moment.